Frequently Asked Questions

Vernix is an AI-powered meeting assistant that joins your video calls as a participant. It transcribes conversations in real time, generates summaries, extracts action items, and provides a voice agent that can answer questions using context from your meetings and uploaded documents.

Vernix supports Zoom, Google Meet, Microsoft Teams, and Webex. Simply paste the meeting join link and the agent will join automatically.

The voice agent uses the OpenAI Realtime API to listen and respond during your call. When you address it by name, it searches through meeting transcripts and your knowledge base using RAG (Retrieval-Augmented Generation) to provide accurate, context-aware answers.

Silent mode lets the agent join your call without any audio presence. Instead of responding by voice, it monitors the transcript and replies via the meeting chat when mentioned. This is useful for meetings where a voice agent would be disruptive.

Yes. All data is scoped to your account — no one else can access your meetings, transcripts, or documents. Transcripts are stored in a vector database for search, and documents are stored in S3-compatible object storage. We never share your data with third parties.

Absolutely. Upload PDF, DOCX, TXT, or Markdown files to your knowledge base. Documents are chunked, embedded, and made available to the agent for RAG-powered answers. You can also upload documents scoped to a specific meeting.

MCP (Model Context Protocol) allows you to connect external tools to Vernix. You can expose your meeting data to tools like Claude Desktop or Cursor, and connect external MCP servers to give your agent access to additional capabilities.

Yes. You can export individual meetings as PDF or Markdown, or bulk export all meetings as a ZIP archive containing Markdown files and metadata.

Yes. You are responsible for obtaining consent from all call participants before using Vernix. Recording laws vary by jurisdiction — some require all-party consent, others require only one-party consent. We recommend informing all participants that an AI assistant will be joining the call.

Yes. You can get started with 5 meetings at no cost, including live transcription, AI summaries, and action item extraction. No credit card required.

You can export all your data before canceling. After account deletion, your meetings, transcripts, documents, and all associated data are permanently removed from our systems.

Vernix does not store audio or video recordings. It processes the audio stream in real time for transcription, but only the text transcript is stored — not the raw audio.